Evaluation of business process in convention production companies using business process improvement (BPI)
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Abstract
This research aims to choose the best business process model for a convection
company during the COVID-19 pandemic. This study applies an analytical
framework of business process improvement (BPI), including five whys
analysis (organizing for improvement, understanding the process,
streamlining, measurement and controls, continuous improvement). Model
business process modeling and notation (BPMN). The results of this study are
an analysis of business processes that occur in convection companies, and the
results are that the business processes in convection companies are still less
effective. In addition, the author also provides recommendations, namely the
use of a database on the ordering system used evaluation of business processes
in convection production companies using BPI and BPMN.
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